There’s a lot to consider when it comes to setting up a home office or remote workspace, and it can be daunting for those who haven’t done it before. It’s important to think practically, too; staff who usually share an office space will have to adapt their practices to suit their environments. Providing new, secure ways of communication and file sharing are important now that your team are working apart. If you already provide these services, you’ll have to make sure the tools you use can cope with the increase in demand.
Provide User Guidance
Remote users may need to use different software or access their applications differently. They may also be required to use devices they aren’t used to. Produce some simple ‘How-to’ guides to ensure your staff aren’t left to struggle alone with new equipment or do regular screen-share / webinars.
Install Encryption Software
Unfortunately, there is a bigger risk of devices being lost or stolen when employees are away from the office. Installing encryption software on any device provided to an employee should be one of the first things you do. The majority of newer devices have encryption software built in, but this may still need to be configured.
Protect Sensitive Data
Most mobile devices include tools that can be used to remotely lock access to a device, erase the data stored on it or retrieve a back-up of said data. Use mobile device management software to set-up all devices with a standard configuration.
Remind your Staff of Best Practices
Now more than ever is a great time to remind your staff of company policy regarding the safeguarding of sensitive data. If your staff are working from home, the chances are, individuals other than the employee have access to the device. It is important, therefore, to ensure that any access to company information is managed safely and securely. Remind employees to lock computers when they step away, and not allow other individuals access.
Encourage Safe Disposal of Documents
Staff working from home may be required to take physical copies of confidential information off site. Provide guidance on how to securely handle and dispose of these documents.
Redistribute Security Training and Policies
In times of global crisis, some individuals will look to take advantage of fear and look for weak spots in business security. Ensure all staff receive training on what kind of communications to look out for and how to deal with them safely, without compromising the safety of themselves, the business and their clients. Remind staff of best practices for reporting risks and redistribute any security training you offer.
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