Q Underwriting preparedness for Coronavirus (COVID-19)

18 March 2020

At Q Underwriting Services Ltd (Q Underwriting), we understand that many of our brokers and policyholders may be concerned by the Coronavirus (COVID-19) pandemic.

I would like to assure you that Q Underwriting is prepared as far as possible for any disruption that may occur and there is currently no impact or reduction in service levels across Q Underwriting. Our business units are open for trading and ready to support brokers.

Q Underwriting has an extensive and robust Business Continuity Plan (BCP), should it be required in order to maintain service levels for brokers and policyholders.

Our priority at Q Underwriting is ensuring the welfare of our people, being able to support our brokers and the continuation of business with minimal interruption.

Underwriting Operations

Q Underwriting is home to Thistle Underwriting, TFP Schemes, aQmen Underwriting, Q Property Underwriting Services, Online Risk Solutions, Cobra Underwritings Agencies and Q Protect.

These business units operate from six offices across the UK and all our key systems permit secure remote access, so many of our colleagues can work remotely.

For enquiries about policy coverage related to Coronavirus (COVID-19), please contact the relevant business unit using the contact details below.

Sales and Development

In order to help further reduce the risk of spreading the virus in the community, we are limiting employee travel. From Monday 16th March 2020, the Q Underwriting sales team will no longer attend face-to-face meetings for the health and safety of our employees and brokers.

Brokers who have meetings scheduled in the coming weeks will be contacted and invited to hold the meeting via teleconferencing, or to rearrange for a later date.

If you have any questions, please speak to your usual contact or contact Christian Burton or Mike Hudson (key phone numbers are below).

Stuart Webb
Managing Director, Q Underwriting

Key Contact Details

Thistle Underwriting 01902 714000
Thistle Underwriting (Construction) 0113 389 1110
TFP Schemes 02920 301030
aQmen Underwriting 0333 800 9858
Q Property 0113 398 4003
Online Risk Solutions 01455 559507
Cobra Underwriting Agencies 020 8256 1910
Q Protect 0333 070 3662
Qtrade Enquiries 07522 229748
Christian Burton 07522 229722
Mike Hudson 07522 229748